We are here to help you with any technology issues you may be experiencing. If you need to put in a ticket, please visit our help desk at annistonschools.com/ticket. It is important to put in a ticket for all technology related issues. Doing so ensures that we have a record of all technology issues and we can get your issue resolved in a timely manner. Common technology issues that we can help you with are listed below.
Account Setup Need account setup or permissions added to account
Application Support Support with any applications such as PowerSchool, Clever, and etc.
E-Mail Issues accessing email, unable to retrieve emails, or other email issues.
Equipment Install Request for new hardware, software, or other technology items
Hardware Chromebook, Laptop, Desktop, Printer, Monitor, Smartboard or other hardware related issues.
Network Unable to connect to the network or internet
Password Reset Password Reset for Windows, Email, Clever, or other work-related accounts.
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